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Position Title:Transitions Manager
Department:Facility Management
Location:Arrowood
City/State:Charlotte / NC
Email resume to:careers@lincolnharris.com
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Position Description:
SUMMARY

Oversee property transitions, vendor management, and tenant improvement allowances by performing the following duties personally or through other divisions (Facility Management, Building Engineering, Accounting Services, Lease Administration and Project Management):

AREAS OF RESPONSIBILITY

•Coordinate and manage property transitions within the Atrium Health-Lincoln Harris portfolio (including system integrations, property acquisitions, facility startups, facility decommissions, and tenant moves)
•Manage vendor contracting and monitor certificates of insurance
•Oversee planning, tracking, and collection of tenant improvement allowances
•Other company and client initiatives as assigned
Position Duties:
DUTIES AND RESPONSIBILITIES include but are not limited to the following:

Property Transitions (Acquisitions/Start-Ups/Dispositions)

•Manage property transitions and mitigate risks in cooperation with Facility Management, Building Engineering, Accounting, Lease Administration, Real Estate and Project Management teams to ensure transitions occur according to established processes and without financial penalty or disruptions to tenant service
•Monitor lease documents and lease expirations to identify transition needs
•Ensure tenants, third-party landlords, and other key stakeholders receive appropriate transition communication and education
•Coordinate with Leasing, Lease Administration, and Accounting to ensure timely starts and stops of landlord rent payments and tenant billing
•Coordinate setup, transfer, and disconnection of utilities in transitioned space. Notify Atrium Accounts Payable of utility account changes via the Utility Maintenance Form. Assist with researching and answering utility questions
•Upon client request, oversee completion of pre-acquisition building due diligence
•Upon client request, direct creation of property transition budgets and proposals
•Communicate new tenant space, terminated space, tenant moves, and other data updates to key internal and client stakeholders via the Building Edit Form, Building Change Form, and SharePoint Portfolio List
•Report on project status and portfolio changes upon request

Vendor Management

•Coordinate with Facility Management and Engineering to establish and discontinue vendor maintenance services
•Facilitate contracting of new vendors; ensure existing vendor contracts and vendor databases are maintained and updated on a regular basis
•Monitor collection, tracking, and reporting of vendor certificates of insurance
•Lead quarterly business reviews with key vendors
•Compile and analyze vendor spend data for RFPs or other requests
Management of Tenant Improvement Allowances
•Track and report on the status of tenant improvement allowance dollars
•Coordinate with Facility Management, Leasing, Project Management, and tenant leadership to ensure spending of tenant allowances due from third-party landlords
•Prepare five-year spending pipeline for tenant allowances on an annual basis
•Collect back-up documentation of completed tenant allowance projects in accordance with lease requirements; process requisitions and payments prior to deadline
•Verify tenant allowance requisitions from third-party tenants and process invoices for payment on a timely basis

Other Responsibilities

•Develop and maintain effective working relationships with client leadership team, operational teams, landlords and tenants – with the overall objective of enhancing the business relationship with Atrium Health
•Coordinate other company and client initiatives upon request
•Other duties as assigned

SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities.
Position Requirements:
EDUCATION and/or EXPERIENCE

•1-3 years’ experience in commercial/office property management (operational experience is preferred); medical property management experience a plus
•Bachelor's degree from four-year college or university
•Working knowledge of legal documents including lease agreements and amendments
•Must be a self-starter with the ability to produce results with minimum supervision
•Strong organizational skills; able to handle multiple and changing priorities
•Highly attentive to detail
•Strong analytical, communication and problem-solving skills
•Previous Facility Management experience a plus
•Intermediate proficiency in MS applications including Word, Excel, Outlook, PowerPoint, and SharePoint
•Proven record of providing superior customer service

CERTIFICATES, LICENSES, REGISTRATIONS

•IREM, BOMA or IFMA designation or candidate is preferred

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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